15/07/2020 05:57:53 GMT+8
5. How to withdraw?
  1. Please login to DEWA911 website and select "Transaction > Withdraw" on menu bar.
  2. Fill the withdraw amount without any dot/comma symbol. Ex: 1000 (one thousand ringgit).
  3. Choose the withdrawal bank type and select the bank option.
  4. Withdraw form must be filled using valid/correct data (full name, bank account no, bank name, etc).
  5. Select "Submit" and please be waited while your withdrawal is being processed.

Please note that any withdrawal transaction (in/out of promotion) should be adjusted to predetermined policies. DEWA911 has a right to refuse any kind of transaction if it does not comply with the policy. For further information please contact our customer service representative (online 24 hours).